Your Digital Front of House

Hostly is designed to support hospitality teams by answering the phone, handling bookings, and managing guest enquiries — just like a real host would.

It doesn’t replace your staff.
It supports them.

Hostly answers your phone instantly and greets guests in a warm, natural, Irish tone.

No robotic voices.
No scripts.
No call-centre feel.

Just a friendly, professional welcome every time.

Hostly can:

  • take new reservations

  • collect guest details

  • confirm times and party sizes

  • explain availability

  • and guide guests through the booking naturally

So you never miss a booking — even during peak service.

Guests running late?
Need to change party size?
Plans changed?

Hostly handles these conversations calmly and clearly, updates the details, and passes the information on so your team stays in control.

Hostly can answer common guest questions about:

  • opening hours

  • availability

  • dining areas

  • group bookings

  • and general information

So your team isn’t constantly pulled away from the floor.

For larger groups and special requests, Hostly collects all the key details and passes them on to your team, so you have everything you need to follow up properly.

No scribbled notes.
No missed information.
No confusion.

When the restaurant is full and the pressure is on, Hostly keeps the phone covered.

That means:

  • fewer interruptions

  • less stress for staff

  • smoother service

  • better guest experience

Hostly works quietly in the background, so your team can focus on the floor.

Hostly was built inside a busy Irish restaurant serving thousands of guests every month.

It’s designed for real service pressure — not theory.

Beyond the ordinary

This is where our journey begins. Get to know our business and what we do, and how we're committed to quality and great service. Join us as we grow and succeed together. We're glad you're here to be a part of our story.

For smaller venues & light call volume


Perfect for cafés, small restaurants, and intimate venues that want their phone answered properly without complexity. Hostly greets guests, takes bookings, and handles enquiries so you never miss a call — even when you’re busy.

includes:

  • Phone answering

  • Taking reservations

  • Handling basic enquiries

  • Collecting guest details

  • Passing messages to your team

From € 119 /Month

For busy restaurants where missing calls isn’t an option.

Designed for high-traffic restaurants and lounges, Hostly handles bookings, changes, lateness, and guest requests smoothly — even during peak service. It keeps your phone covered so your team can stay focused on the floor.

What it includes:

  • Everything in Essential

  • Handling booking changes

  • Lateness calls

  • Party size updates

  • Special requests

  • Seating preferences

  • Smoother, more natural conversation handling

  • Priority tuning & support

From €149 /Month

For premium, high-volume or complex operations.

 

 

For venues that demand a polished, premium guest experience. Hostly manages complex enquiries, large parties, and special requests with care and precision — delivering a calm, professional front-of-house presence at all times.

What it includes:

  • Everything in Professional

  • Large party handling

  • Event enquiries

  • Custom flows

  • Priority setup

  • Ongoing optimisation

  • White-glove support

From €199 /Month