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Welcome to the Hostly FAQs!
We understand you've got questions, and we're here to provide clear, concise answers. Our goal is to ensure you feel confident and informed about how Hostly can seamlessly integrate into your hospitality business. We pride ourselves on being easy to use, human, and built specifically for the Irish hospitality sector.
Frequently asked questions
We know you’re busy, and you need solutions that are simple and reliable. Here are some of the most common questions we get about Hostly. If you don’t find what you’re looking for, don’t hesitate to contact us!
Hostly is your digital front of house. It answers your phone, takes bookings, handles guest questions and changes – just like a real host would.
Hostly is AI, but it’s trained to behave like a real Irish host – natural, calm, friendly and professional. Most guests don’t realise it isn’t a person.
Not at all. If you can use a phone, you can use Hostly. We handle the setup and guide you through everything.
No. You stay fully in control. Hostly supports your team – it doesn’t replace them.
No, you maintain full control. Hostly is a tool to assist, not replace, your team. You can review and manage all interactions as needed.
No, Hostly is designed to provide a seamless and pleasant experience for your guests, just like a real host. We focus on natural conversation and a friendly, local tone.
Absolutely not. Hostly enhances your service by ensuring no call goes unanswered. This professionalism reflects positively on your establishment.
Hostly handles lateness, changes and updates calmly and passes the details on to your team, so nothing is missed.
The best way is to hear it. Most owners decide within 30 seconds.
Ready to hear Hostly in action?
Hostly fits into your service. It doesn’t change it. The best way to understand Hostly is to hear it. Book a call and experience the future of Irish hospitality.